Data Protection Policy

Spin Games Privacy Policy – Your Data, Our Responsibility

Here you'll find a clear, transparent account of how Spin Games collects, stores, and uses your personal information — and how we keep it secure.

Last updated: January 2026
SSL Encryption
Never Sold to Third Parties
GDPR Compliant
Secure Storage

1. Introduction

Welcome to Spin Games. Our Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information when you use our website and related services. This Privacy Policy is part of our Terms & Conditionsand must be read in conjunction with it.

Spin Games believes your privacy is a fundamental right. That's why we only collect the information necessary to deliver our services properly. We never sell your data or share it with third parties without your consent.

In Brief: Your data is used solely to serve you. Spin Games treats your privacy with the utmost importance.

This policy applies to the Spin Games website (spingames.ws), the mobile app (if applicable), and all our digital services. By using our platform, you are considered to have agreed to this policy.

2. What Data We Collect

Spin Games collects various types of data from different sources. A full breakdown is provided below:

Directly Provided Information

Information you provide directly during registration, verification, or when contacting support:

  • Full name, date of birth & gender
  • Email Address & Mobile Number
  • Current residential address
  • National ID (NID) or passport number (for KYC verification)
  • Payment details such as mobile banking numbers or bank account information
  • Contact details provided via support tickets or chat

Automatically Collected Data

Information collected automatically while you use the platform:

  • IP address and device information (operating system, browser type)
  • Login time, session duration, and time spent on the platform
  • Page views, clicked links, and navigation patterns
  • Betting history, gameplay records & transaction history
  • Information collected from cookies and similar tracking technologies

Spin Games only collects the information needed to meet legal obligations and improve service quality. We do not seek any unnecessary data.

Data received from third parties

We may also receive information from legitimate third parties, such as:

  • Transaction confirmation details from payment processors
  • KYC verification results from identity verification service providers
  • Risk assessment data from fraud prevention agencies
Data Type Reason for Collection Legal Basis
Identity Information Account Creation & KYC Contractual obligations
Contact Information Support & Notifications Legitimate Interest
Payment information Transaction Processing Contractual obligations
Usage data Platform Development Legitimate Interest
Cookie Data Personalized Experience Consent

3. How Your Data Is Used

Spin Games uses your personal data for the purposes listed below. Each use has a specific reason behind it, and we do not use your data for anything beyond what is stated:

Service Operations & Development

  • Account creation, management and verification
  • Betting, gaming & transaction processing
  • Providing customer support and resolving complaints
  • Monitoring & improving platform performance

Security & Legal Compliance

  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Meeting regulatory requirements and complying with legal obligations
  • Enforcing Responsible Gaming Policy

Communications & Marketing

  • Sending important account-related notifications
  • Sending you promotional offers and bonus information with your consent
  • Sharing information about new platform features and updates

You can unsubscribe from promotional emails or SMS at any time. However, critical account-related notifications cannot be disabled as they are essential for your security.

4. Data Sharing Policy

Spin Games never sells your personal data. However, it may be shared with trusted third parties in the following limited circumstances:

Authorized Third Parties

  • Payment Processors: To process transactions with bKash, Nagad, Rocket, and others
  • KYC Verification Services: With regulator-approved bodies to verify identity
  • Technology Partners: Cloud hosting and cybersecurity service providers for platform operations
  • Game Software Providers: Only the minimum data necessary to operate the games

Legal Obligation

We may disclose information due to legal obligations in the following cases:

  • Upon a lawful request from the Government of Bangladesh or law enforcement authorities
  • Upon a court order or request from a government regulator
  • Mandatory reporting under anti-money laundering laws

We have strict data protection agreements in place with every third party. They may only use your data for the specified purpose and are prohibited from using it for their own ends.

6. Data Security Measures

Spin Games uses industry-leading technology and practices to keep your data secure. The core elements of our security framework are:

  • 256-bit SSL/TLS encryption: All data transmissions are fully encrypted.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & DDoS Protection: Advanced security measures to protect server infrastructure.
  • Regular security audits: Regular security audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel have access to data on a need-to-know basis.

No matter how vigilant we are about cybersecurity, 100% security on the internet cannot be guaranteed. Please keep your password strong and never share it with anyone.

7. Data Retention Period

Spin Games retains your data for as long as needed to fulfil the stated purposes. Once that period ends, your data is securely deleted or anonymised.

Data Type Retention Period Reason
Account information 5 years after account closure Legal Obligation
Transaction records 7 Years Tax & Regulatory Requirements
KYC documents 5 years AML Compliance
Support Conversations 3 Years Dispute Resolution
Betting History 5 years Legal and audit requirements
Cookies & Log Data Up to 2 Years Analytics & Security

8. Your Data Rights

Spin Games is committed to giving you full control over your personal data. You have the following rights:

Access

The right to know what data we hold about you and to receive a copy of it.

Correction

The right to request correction of inaccurate or outdated information.

Deletion

The right to request deletion of your data where no legal obligation requires us to retain it.

Restriction of Processing

The right to request that processing of your data be restricted in certain circumstances.

Portability

The right to receive your data in a machine-readable format and transfer it to another service.

Objection

The right to object to the use of your data for marketing or specific purposes.

To exercise any of these rights, email us at support@spingames.ws. We will respond within 30 days.

9. Protection of Minors' Data

Spin Games strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

Date of birth is verified at registration and age is confirmed through the KYC process. If there is any suspicion that an account has been opened by a minor, the account is immediately suspended and all collected data is deleted.

A note to parents: If your child has accidentally created an account on Spin Games, please notify us immediately at support@spingames.ws.

10. Policy Changes

Spin Games may update this Privacy Policy from time to time. Changes may occur due to legal updates, the introduction of new services, or technical improvements. When changes are made, we will:

  • Publish the updated policy on this page with a new effective date
  • We will notify you by email or on the platform of any significant changes
  • Continued use of the platform after any changes will be considered acceptance of the updated policy

We encourage you to visit this page regularly. If you'd like a copy of a previous version of our policy, please contact us.

11. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch:

Email

Support@spingames.ws

Response Time

Typically responded to within 72 hours

We may need to ask for some identifying information to verify your request — this is only to confirm that data is being shared with the right person.

Our Commitment

Why Your Data Is Safe with Spin Games

Six core security features that keep your personal information safe

Military-Grade Encryption

All data transmission on Spin Games is protected with 256-bit SSL encryption — the same standard used in the banking industry. Your information is fully secured in transit.

Data is never sold

Under no circumstances does Spin Games sell your personal data to third parties. Your data is used solely to improve your experience on our platform.

GDPR Compliant

Our privacy policy follows international GDPR standards. Your data is handled within a world-class legal framework designed to keep it protected.

Regular Security Audits

Independent security experts regularly audit Spin Games systems. Any vulnerabilities identified are addressed promptly.

Restricted internal access

Only authorised staff can access specific data on a need-to-know basis. All access is logged and monitored.

Transparent data policy

We clearly explain what data we collect, why we collect it, and how long we retain it. Spin Games does not believe in hidden data practices.

Related: Privacy Policy Data Protection SSL Encryption KYC Verification GDPR Cookie Policy User Rights Spin Games
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Your privacy is our top priority at Spin Games. Register in a secure environment and enjoy the best online betting experience in Bangladesh.

For 18+ only. Bet responsibly.

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